---
title: Customer Service Representatives | Case Study
description: Download this case study to find out how Jacobson successfully supplied customer service representatives who solved our health plan client's needs.
image: https://content.jacobsononline.com/hubfs/AdobeStock_209727259_featured.jpg
---

[![JacobsonGroupLogo.png](https://content.jacobsononline.com/hs-fs/hubfs/social-suggested-images/JacobsonGroupLogo.png?width=200&name=JacobsonGroupLogo.png "JacobsonGroupLogo.png")](http://www.jacobsononline.com)

Customer Service Representatives  
Case Study

**Learn how these customer service representatives assisted a health plan during open enrollment.**

Our client required six full-time consultants with health insurance knowledge, call center backgrounds and experience working with the federal Health Insurance Marketplace.

 Download this case study to find out how Jacobson provided experienced customer service staff to meet this health plan's needs.

### Download Case Study

© 2024 The Jacobson Group

[![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Customer%20Service%20Representatives%20%7C%20Case%20Study) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fcontent.jacobsononline.com%2Fsme-h-customer-service-representatives-2%3Futm_medium%3Dsocial%26utm_source%3Demail)